Privacy Policy

Last Updated: January 5, 2025

This Privacy Policy describes how WhatsBizAPI ("we", "us", or "our") collects, uses, maintains, and discloses information collected from users ("User", "you", or "your") of the WhatsBizAPI platform ("Service") hosted at https://whatsbizapi.com.

1. Information We Collect

1.1 Personal Information

We collect personal information that you voluntarily provide when you:

• Register for an account (name, email address, phone number)
• Subscribe to our services (billing information)
• Contact our support team
• Use our WhatsApp Business API features

1.2 WhatsApp Business Data

When you connect your WhatsApp Business account to our platform, we may access:

• Your WhatsApp Business phone number
• Message templates you create
• Contact lists you upload
• Message delivery reports and analytics
• Chat history (only if you opt to sync)

1.3 Technical Information

We automatically collect:

• IP address and browser type
• Device information
• Usage data and analytics
• Cookies and similar tracking technologies

2. How We Use Your Information

We use the collected information to:

• Provide, maintain, and improve our Service
• Process transactions and send related information
• Send administrative messages, updates, and security alerts
• Respond to your inquiries and support requests
• Monitor and analyze usage patterns
• Detect, prevent, and address technical issues
• Comply with legal obligations

3. Information Sharing

We do not sell your personal information. We may share your information with:

3.1 Service Providers

• Meta (Facebook): For WhatsApp Business API integration
• Razorpay: For payment processing
• Hosting providers: For service infrastructure

3.2 Legal Requirements

We may disclose information if required by law or in response to valid requests by public authorities.

4. Data Security

We implement industry-standard security measures including:

• SSL/TLS encryption for data transmission
• Secure data storage with encryption at rest
• Regular security audits and updates
• Access controls and authentication

However, no method of electronic transmission or storage is 100% secure. We cannot guarantee absolute security.

5. Data Retention

We retain your personal information for as long as your account is active or as needed to provide services. We may retain certain information as required by law or for legitimate business purposes.

6. Your Rights

You have the right to:

• Access your personal information
• Correct inaccurate data
• Request deletion of your data
• Export your data
• Opt-out of marketing communications

To exercise these rights, contact us at support@whatsbizapi.com.

7. Cookies

We use cookies and similar technologies to:

• Remember your preferences
• Analyze site traffic
• Improve user experience

You can control cookies through your browser settings.

8. Third-Party Links

Our Service may contain links to third-party websites. We are not responsible for their privacy practices.

9. Children's Privacy

Our Service is not intended for children under 18. We do not knowingly collect information from children.

10. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new policy on this page and updating the "Last Updated" date.

11. Contact Us

If you have questions about this Privacy Policy, please contact us:

WhatsBizAPI 03, Building No. 6, Bhav Residency Near Ganesh Ghat, Kalher, Thane Email: support@whatsbizapi.com Phone: +91 81690 06439