Automate your entire Shopify store communication on WhatsApp. From order confirmations to abandoned cart recovery, deliver every message where your customers actually read it.
Four core benefits that transform how your Shopify store communicates with customers
Instant order details on WhatsApp the moment a customer places an order. 98% read rate vs 20% for email.
Automated tracking at every stage: dispatched, in transit, out for delivery, delivered. Reduce WISMO queries by 70%.
Recover lost sales with timed WhatsApp reminders containing product images and one-tap checkout links.
AI chatbot handles order status, returns, and FAQs 24/7 on WhatsApp. Escalates complex queries to your team.
Connect your Shopify store to WhatsApp in 5 simple steps
Sign up for WhatsBizAPI and complete WhatsApp Business API onboarding in minutes.
Install the WhatsBizAPI app from Shopify or connect via webhook URL in your admin panel.
Select which Shopify events trigger WhatsApp messages: orders, shipping, carts, refunds.
Choose from pre-approved templates or create custom ones with dynamic Shopify variables.
Send test messages, verify delivery, then activate. Messages flow automatically from day one.
Six automated WhatsApp messages that run your Shopify store on autopilot
Instant confirmation with order ID, product details, payment status, and estimated delivery date sent the moment checkout completes.
View template →Automatic message when order ships with courier name, tracking ID, and a tap-to-track button linking to the carrier page.
Real-time notifications for out-for-delivery and delivered statuses. Reduces "Where is my order?" support tickets by 70%.
Timed reminders with product images, prices, and a one-tap checkout link. Recover up to 45% of abandoned carts on WhatsApp.
View template →Post-delivery review requests sent at the right moment. Interactive buttons let customers rate and review directly from WhatsApp.
Instant refund confirmation with amount, method, and expected timeline. Keeps customers informed and reduces refund-related support queries.
Real numbers from Shopify stores using WhatsBizAPI for WhatsApp automation
Cart Recovery Rate
via WhatsApp reminders
Delivery Read Rate
customers see every update
Repeat Purchases
via post-purchase engagement
Setup Time
connect and go live
Purpose-built for Indian e-commerce with features other providers lack
No developer needed. Install our Shopify app, authenticate, and your store is connected to WhatsApp instantly.
Plans starting at Rs.3,000/quarter. No USD billing, no currency conversion fees, no hidden charges.
Built-in AI handles order status queries, return requests, and product questions around the clock.
Your entire support team on one WhatsApp number. Assign chats, add notes, and track resolution times.
Direct Meta Business API access. No third-party middlemen, no message delays, full compliance guaranteed.
Track delivery rates, read receipts, click-throughs, and revenue generated from every WhatsApp campaign.
Common questions about the Shopify WhatsApp integration
Sign up for WhatsBizAPI, then install our Shopify app or add the webhook URL in your Shopify admin under Settings > Notifications. Configure which events (orders, shipping, carts) trigger WhatsApp messages, select your templates, and go live. The entire setup takes under 5 minutes with no coding required.
Yes. WhatsBizAPI automatically detects abandoned carts from your Shopify store and sends timed WhatsApp reminders with product images, prices, and a direct checkout link. Merchants see up to 45% cart recovery rates compared to 10-15% with email alone, thanks to WhatsApp's 98% open rate.
You can trigger WhatsApp messages for new orders, order confirmations, shipping updates, delivery confirmations, abandoned carts, refund notifications, review requests, and back-in-stock alerts. Each event uses a customizable message template with dynamic variables pulled from your Shopify store data.
WhatsBizAPI offers a free 14-day trial with full Shopify integration and all features unlocked. After that, plans start at Rs.3,000 per quarter. You also pay Meta's per-conversation charges separately. No credit card is required to start. Use our pricing calculator to estimate your total cost.
Yes. You can fully customize templates with dynamic variables like customer name, order ID, product details, tracking links, and amounts pulled directly from Shopify. Templates support rich media including product images, PDFs, and interactive buttons. All templates must be approved by Meta before use, and WhatsBizAPI provides pre-approved templates to get you started immediately.
Yes. The WhatsBizAPI integration works with all Shopify plans including Basic, Shopify, Advanced, and Shopify Plus. The webhook-based architecture ensures full compatibility across all plan tiers. Shopify Plus merchants also benefit from higher API rate limits for large-volume stores.
14-day free trial with full Shopify integration. No credit card required. Live in under 5 minutes.
Already have a store? See all e-commerce integrations