Connect your WooCommerce store to WhatsApp Business API in minutes. Automate order confirmations, shipping updates, payment alerts, and abandoned cart recovery -- all delivered directly to your customers on WhatsApp.
Four reasons WooCommerce store owners switch from email-only notifications to WhatsApp
WhatsApp messages are read within minutes, not days. Compare that to 20% email open rates where order updates sit unread in spam folders.
Order confirmations and shipping updates reach customers in under 3 seconds. No email queues, no spam filters, no delays.
Recover up to 25% of abandoned carts with timely WhatsApp reminders. Send product images and a one-tap checkout link.
Proactive shipping updates reduce "Where is my order?" queries by 70%. Customers get answers before they even ask.
Connect WooCommerce to WhatsApp in five simple steps -- no coding required
Create a free WhatsBizAPI account and connect your WhatsApp Business number in under 5 minutes.
Download the free WhatsBizAPI plugin from WordPress admin. Go to Plugins, click Add New, and search for WhatsBizAPI.
Copy your API key from the WhatsBizAPI dashboard and paste it into the plugin settings page inside WordPress.
Choose which WhatsApp templates to send for each order event: placed, paid, shipped, delivered, and cancelled.
Place a test order to verify everything works, then enable for all customers. Messages flow automatically from that point.
Six WooCommerce events that trigger automatic WhatsApp messages to your customers
Instantly send order details, item summary, total amount, and expected delivery date the moment a customer places an order on your WooCommerce store.
View template →Confirm successful payments via WhatsApp with transaction ID, amount, and payment method. Works with Razorpay, PayU, Stripe, and all WooCommerce payment gateways.
Automated tracking updates at each stage: dispatched, in transit, out for delivery, and delivered. Includes courier name and tracking link.
View template →Automatically remind customers who left items in their cart. Send product images, prices, and a one-tap checkout link after a configurable delay.
Send a quick WhatsApp confirmation for cash-on-delivery orders before shipping. Filter out fake orders and reduce RTO by up to 40%.
Send a friendly review request on WhatsApp a few days after delivery. Include a direct link to the product review page on your WooCommerce store.
Real numbers from WooCommerce stores using WhatsApp notifications via WhatsBizAPI
Message Open Rate
vs 20% for email
Cart Recovery
abandoned carts recovered
RTO Reduction
via COD verification
Fewer WISMO Queries
with proactive updates
Works with the WordPress and WooCommerce plugins you already use
Razorpay for WooCommerce
Payment gateway
WooCommerce Shipping
Delhivery, Shiprocket
WPML / Polylang
Multi-language stores
WooCommerce Subscriptions
Recurring orders
Stripe / PayU
Payment gateways
Elementor / Divi
Page builders
WooCommerce Points
Loyalty & rewards
Advanced Custom Fields
Custom checkout fields
Requires WordPress 5.8+, WooCommerce 6.0+, and PHP 7.4 or higher. Compatible with all standard WooCommerce-compatible themes.
Explore more e-commerce WhatsApp solutions and ready-to-use templates
Common questions about the WooCommerce WhatsApp integration
Yes. The WhatsBizAPI WooCommerce plugin is completely free to download and install. You only need an active WhatsBizAPI account (free 14-day trial available) and pay Meta's standard per-conversation charges for WhatsApp messages sent. There are no plugin license fees or hidden costs.
Yes. The plugin supports all WooCommerce product types including simple, variable, grouped, and subscription products. It hooks into WooCommerce's standard order status lifecycle, so any order regardless of product type triggers the configured WhatsApp notifications automatically.
Yes. WhatsBizAPI supports multi-language message templates approved by Meta. You can create templates in Hindi, English, Tamil, Bengali, or any language supported by WhatsApp and configure the plugin to send messages in the customer's preferred language based on their billing address or browser locale.
No. The plugin uses asynchronous webhook-based communication. When an order event occurs, it sends a lightweight API call to WhatsBizAPI servers in the background. There is no impact on page load times, checkout speed, or overall WordPress site performance.
Yes. The plugin detects when a customer adds items to their cart and begins checkout but does not complete the purchase. After a configurable delay (default 1 hour), it automatically sends a WhatsApp reminder with the product details and a direct link to complete the order. This recovers up to 25% of abandoned carts.
The plugin adds an opt-in checkbox to the WooCommerce checkout page where customers can consent to receiving WhatsApp order updates. Only customers who opt in receive messages. This ensures compliance with Meta's WhatsApp Business Policy and data privacy regulations. You can customize the checkbox label text from the plugin settings.
14-day free trial. Free plugin. No credit card required. Set up in under 15 minutes.