WhatsApp Shipping & Delivery Update Templates

Hi {{customer_name}}, your order #{{order_id}} has been shipped!

Courier: {{courier_name}}

Tracking ID: {{tracking_id}}

Estimated delivery: {{estimated_date}}

You can track your shipment in real time using the link below.

Hi {{customer_name}}, your order #{{order_id}} is on its way!

Current location: {{current_city}}

Last scan: {{last_scan_time}}

Expected delivery: {{estimated_date}}

Your package is moving through the {{courier_name}} network and is on schedule.

Hi {{customer_name}}, exciting news! Your order #{{order_id}} is out for delivery today.

Delivery partner: {{delivery_agent}}

Delivery to: {{delivery_address}}

Please ensure someone is available to receive the package. The delivery agent may call you before arriving.

Hi {{customer_name}}, your order #{{order_id}} has been delivered!

Delivered to: {{delivered_to}}

Delivered at: {{delivery_time}}

We hope you love your purchase. If you have any issues, our support team is here to help.

Hi {{customer_name}}, we regret to inform you that your order #{{order_id}} is experiencing a delay.

Reason: {{delay_reason}}

Revised delivery: {{new_estimated_date}}

We sincerely apologize for the inconvenience. Our team is working to get your order to you as soon as possible.

Hi {{customer_name}}, your return request for order #{{order_id}} has been approved.

Pickup date: {{pickup_date}}

Pickup address: {{pickup_address}}

Refund mode: {{refund_mode}}

Please keep the item packed and ready. The courier will contact you before arriving for pickup.