Payment & Invoice

WhatsApp Payment Receipt & Invoice Templates

Send instant payment confirmations, UPI receipts, invoice summaries, EMI reminders, and refund notifications on WhatsApp. Professional templates ready for any payment method.

6 Payment & Invoice Templates

Cover every payment scenario -- from UPI confirmations to refund notifications

Payment Received

Hi {{customer_name}}, we have received your payment. Thank you!

Amount: Rs.{{amount}}

Order: #{{order_id}}

Payment method: {{payment_method}}

Transaction ID: {{transaction_id}}

Date: {{payment_date}}

Download Receipt
UPI Payment Confirmation

Hi {{customer_name}}, your UPI payment has been confirmed!

Amount: Rs.{{amount}}

UPI Ref: {{upi_reference}}

Paid to: {{business_upi_id}}

Order: #{{order_id}}

Your order will be processed shortly. Thank you for choosing {{business_name}}.

View Order Status
Invoice Sent

Hi {{customer_name}}, your invoice from {{business_name}} is ready.

Invoice: #{{invoice_number}}

Amount due: Rs.{{total_amount}}

Due date: {{due_date}}

Description: {{invoice_description}}

Please complete the payment by the due date to avoid late fees.

Pay Now | Download Invoice
EMI Due Reminder

Hi {{customer_name}}, your EMI payment is due soon.

EMI amount: Rs.{{emi_amount}}

Due date: {{emi_due_date}}

Installment: {{current_emi}} of {{total_emis}}

Order: #{{order_id}}

Please ensure sufficient balance in your account to avoid missed payment charges.

Pay EMI Now
Refund Processed

Hi {{customer_name}}, your refund has been processed.

Refund amount: Rs.{{refund_amount}}

Order: #{{order_id}}

Refund to: {{refund_method}}

Refund ID: {{refund_id}}

The amount will reflect in your account within {{refund_timeline}}. We apologize for any inconvenience.

Check Refund Status
Payment Failed

Hi {{customer_name}}, your payment for order #{{order_id}} could not be processed.

Amount: Rs.{{amount}}

Reason: {{failure_reason}}

Attempt time: {{attempt_time}}

Please try again with a different payment method. If any amount was debited, it will be auto-refunded within 5-7 business days.

Retry Payment | Contact Support

How to Use These Templates

Three steps to automate payment receipts on WhatsApp

1

Connect Payment Gateway

Integrate your payment gateway (Razorpay, Cashfree, PayU, Stripe) with WhatsBizAPI via webhooks. Payment events trigger automatic WhatsApp messages.

2

Create Payment Templates

Set up templates for each payment event: successful payment, UPI confirmation, invoice, EMI reminder, refund, and payment failure. Get Meta approval in minutes.

3

Automate Everything

Every payment event sends an instant WhatsApp receipt. Customers get real-time confirmation, reducing payment-related support queries by up to 50%.

Related Template Categories

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Frequently Asked Questions

Common questions about WhatsApp payment receipt templates

Can I send payment receipts automatically via WhatsApp?

Yes. WhatsBizAPI integrates with payment gateways like Razorpay, Cashfree, PayU, and Stripe via webhooks. When a payment is captured, the webhook triggers an automatic WhatsApp receipt message with the transaction details, amount, and payment method. The entire flow is automated with no manual intervention required.

Are WhatsApp payment receipts legally valid?

WhatsApp payment receipts serve as a convenient acknowledgment of payment but are not a substitute for official tax invoices under Indian GST regulations. You should use them as a supplementary confirmation alongside your proper invoicing system. However, they are excellent for instant customer communication and reducing payment-related support queries.

Can I send PDF invoices via WhatsApp?

Yes. WhatsApp Business API supports document attachments including PDF files. You can send a WhatsApp message with a brief payment summary text along with a PDF invoice attachment. WhatsBizAPI supports media messages with documents up to 100MB, though invoice PDFs are typically well under 1MB.

How do payment reminder templates work for overdue invoices?

You can set up automated payment reminder workflows that trigger based on invoice due dates. For example, send a gentle reminder 3 days before the due date, a firm reminder on the due date, and an overdue notice 3 days after. Each message includes the invoice amount, due date, and a direct payment link. This automation significantly improves collection rates.

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